gmail email issues - FIXED

We have not heard back from gmail, and are changing the IP of the server today to speed things up.

Hope to be all done by tomorrrow morning.

You can receive from gmail accounts but cannot send out.

 

OK as of 2012/08/01 we were able to change the IP address and thus fix the gmail issue.

25th Jul 2012
Email slow - Fixed

We have identified a spamming issue from our main cpanel server.

Email to gmail is now limited.

Email to anywhere else should be fine. We are working with google to resolve this issue

24th Jul 2012
Temporary outage for dot-ca names

All Dot-ca transactions are suspended until tomorrow morning. CIRA is upgrading its .CA Registry system to serve you better. Administrative transactions are impacted from 9 a.m. (ET) June 12 to 9 a.m. June 13. Ottawa, June 12, 2012 – Today, the Canadian Internet Registration Authority (CIRA) will be performing a system upgrade to its ... Read More »

12th Jun 2012
hosting interruption

We have been investigating a compromise in our security since 9 a.m. that occured early Saturday morning. 20-30 clients may see an interruption in service.

Feel free to submit a ticket or send us an email if you have any questions or concerns.

18th Mar 2012
New outgoing mail server on port 587

If you are on our new CPANEL web and email service, you can use our outgoing email services using PORT 587. Just set your outgoing email to <yourdomain> and the connection security to be STARTTLS security and use your email address on the system for the username and password. Authentication method should be "normal password". Use port ... Read More »

22nd Feb 2012
upgrade issues

We had some minor issues with our new cpanel mail services over the past few days.

A renegade upgrade caused the problem.

Everything is back to normal now.

21st Feb 2012
Email upgrades and Email server reboot

We are currently rebooting our email server. There are heavy loads on it and this will clear up any issues with people using POP and "leave mail on server" options. If you want to leave email on our server, please use IMAP accounts not POP ones. We would also like to introduce our new CPanel plans. Beacuse of their control panel nature, we will ... Read More »

18th Jan 2012
email issues

A stagnant domain name caused some issues with out third mail server this week-end. The lack of one of our mail server domains made the mail go to our tertiary mail server that did not have the correct rcpthosts on it.   We have resolved both the domain name, and the tertirary mail configuration to fix this issue. Any mail that bounced ... Read More »

5th Dec 2011
Payment Gateway Interruption

Our Payment Gateway provider will be conducting scheduled system maintenance on Thursday, April 28, 2011, between the hours of 12:05 AM and 3:05 AM Eastern Time. During this period, some customers may experience one or more brief interruptions in service for a period of up to five minutes each.

20th Apr 2011
Phishing scam alert

The Canadian Internet Registration Authority (CIRA) has received reports of a phishing scam, using images from the CIRA website, which is designed to collect personal information, including credit card numbers.This is a targeted phishing attack. CIRA is advising Internet users that CIRA does not ask for credit card information, as all ... Read More »

13th Apr 2011