Visa Mastercard gateway maintenance

Notice of scheduled maintenance Saturday April 23 2016 Our Visa / MC  gateway will be conducting scheduled maintenance on our phone lines on Saturday, April 23 2016 between 6:00 am and 10:00 am PST (9:00 am to 1:00 pm EST).Other payment methods such as Paypal, Interac, Cheques and cash will not be affected by this maintenance during this time. Read More »

19th Apr 2016
Gateway system maintenance

Our credit card payment gateway will be conducting scheduled maintenance on Sunday March 20 between 2am and 4am Mountain Time (8am to 10am GMT). Customers attempting to process transactions during this time may encounter a "system unavailable" message. We appreciate your patience while we make key system upgrades that will ensure our system ... Read More »

15th Mar 2016
Memory issues today

Our main server ran out of memory today.

A renegade background process ate it all up soour server crew rebooted and all was well.

Service was degraded for about 10 or 15 minutes before the reboot.

Everything is back up 100% now.

21st Jan 2016
Server Move to Vancouver

As per our last newsletter, we have moved our servers to a newer, faster, and more redundant colocation facility in Vancouver.In doing so, we also moved your hosting services from server5.domainsunder.ca to server7.domainsunder.ca.If you are having problems with your email this morning, please go into the incoming and outgoing email settings and ... Read More »

9th Nov 2015
FREE site builder with web Canadian hosting plans

Feeling tight in the pocketbook, and you don't need a prefessionally built website?Try our new trendy tools webbuilder site to build a simple yet effective presence.We have templates for any buisiness, and specialty ones for small business and lawyers, churches, bands, salons, and restaurants.Once you are hosting with us, check out our free ... Read More »

28th May 2014
Scotia Place (Edmonton) power restored

The power to our scotia place facility in Edmonton was restored late this afternoon.

We did not experience any downtime thanks to the natural gas backup generator on site. There is a UPS that needs work as it was damaged at the power loss, however it is not serious.

11th Dec 2013
Server outage restored

Cpanel service and the hard drive was recovered by 11:00 (A.M.) yesterday.

We had a 30A power stip that was overloaded in our co-location facility.

Last night we added two more 15A power strips and have two power feeds to our three power strips now.

4th Oct 2013
CPanel server outage

Our cpanel service are currently down. We will be restoring from September 27th as soon as possible.

Downtime is expected to be several hours.

3rd Oct 2013
CIRA (dot-ca) downtime

Please be advised that CIRA will be performing maintenance in the Production environment on September 5, 2013. The details of the maintenance windows are as follows: Production – 1 hour window - Thursday, September 5, 2013 – 23:00 (ET) – 00:00 (ET) Please note that you may experience intermittent service on dot-ca names during ... Read More »

4th Sep 2013
Closing Tickets

When we close a ticket, this does not bean that your hosting services are closed. A ticket is something that we or you open to ask a question.

11th Nov 2012