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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Folder Dot-ca Domain name registration (1)
Nameserver updates
Folder Email Issues (3)
Issues relating to our email hosting service
Folder Time keeping on servers (1)
Why is the time stamp on my emails not accurate?
Folder Web Hosting (1)
Web hosting related issues

Most Popular Articles

Article My outgoing email does not work
Outgoing Mail servers Outgoing email can be tricky. You need to use the outgoing email server of your service provider. If you travel, then you...
Views: 688
Article How to update your nameservers
If your domain name is in an "active" state, you can update your nameservers. Note for dot-com updates, please open a support ticket from your...
Views: 548
Article How to send large files over email
Simple - DON'T send large emails. Here is a great website to send large files: https://www.yousendit.com We do not endorse that site in anyway,...
Views: 229
Article ftp and cpanel passwords
You can log into domainsunder.ca to get your cpanel and ftp userid and passwords. After you log in you can get the userid and passwords by...
Views: 205
Article timekeeping on servers
Timekeeping is off on some of our servers as a result of a bug in the virtual machine software. This will not be fixed until we upgrade to 2.x of...
Views: 202

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